Terms of Service
Last updated: 20 August 2026
These terms are the agreement between you and Rekon. They cover what Rekon does, how your royalty statements reach us, what our figures mean, and what each of us is responsible for. By using Rekon you agree to them.
1. Who we are and what this covers
Rekon is operated from Antwerpen, Belgium. These terms govern your use of the Rekon web application and everything in it.
Rekon is a royalty analytics and audit tool. We help you gather the statements your distributors, publishers and collecting societies already send you, read them consistently, and show you what they say. We are not a distributor, not a publisher, not a collecting society, and not a payment service.
2. Your account
You need an accurate email address, you are responsible for what happens under your account, and you must tell us promptly if you think someone else has access to it.
You may invite collaborators to a project. When you do, you are sharing your royalty data with them deliberately, and you remain responsible for who you invite.
3. How your statements reach us
Rekon can gather statements in several ways, and you choose which. They are listed here in the order we would rather you used them.
- —(a) Official platform connections: Where a platform offers one, you authorise Rekon through that platform’s own sign-in flow. We receive limited, read-only access and never see your password.
- —(b) A formal request to a collecting society: Where a society is legally obliged to report to a recipient you nominate, we help you write that request. You send it yourself, in your own name, from your own mailbox. Rekon is the recipient you nominate — not your agent, not your representative, and not authorised to act for you in any way. Nothing in this route changes who is paid or how.
- —(c) Email forwarding: We give your project its own email address. You forward statements to it, or set a rule in your mail client so they arrive on their own. We verify the sender before opening anything.
- —(d) A download link: You give us a web address where your statements appear and we check it on a schedule.
- —(e) Automated sign-in on your behalf: Where a platform offers none of the above, and only where we have reviewed that platform and enabled it, you may choose to save your sign-in details with Rekon so we can sign in and download your statements. See §3.1.
- —(f) Uploading files yourself: Always available, always works.
3.1 Automated sign-in — what you would be agreeing to
This option is not currently enabled for any platform. It is described here so that these terms cover it before it is ever offered to you.
You are granting a Limited Power of Attorney
By saving your sign-in details for a named platform, you appoint Rekon as your agent, with a limited power of attorney, for one purpose only: to sign in to that account and download your royalty statements.
That authority is exhaustively limited to the following, and to nothing else:
- signing in to the named account using the details you give us;
- navigating to the statements and reports that account makes available to you;
- downloading those statements and reports.
We will not register works, submit claims, file Letters of Direction, change your payment or bank details, alter your metadata, or take any other action that changes anything in your account. If we ever want to do any of those, we will ask you separately and specifically. It will never be an extension of this one.
You can end it at any moment
This authority terminates immediately when you remove the connection, when you close your Rekon account, or on written notice — no notice period, no reason required.
How your details are stored
Your username and password are encrypted in your own browser before they are sent to us. Our servers and our database store only encrypted data that they have no ability to decrypt. Only a separate, isolated system — which has no access to our database — can decrypt them, and only at the moment of signing in.
Removing them destroys them. We delete the key needed to decrypt your stored details, which makes them permanently unrecoverable, including from backups. Closing your account does the same.
This may breach the platform’s own terms, and that risk is yours
Many platforms prohibit sharing sign-in details with anyone, including a service acting for you. We review each platform before enabling this option, but we cannot guarantee how a platform will treat it. A platform may suspend, restrict or close your account. If that happens, the consequences — including any loss of access to your own royalty income — fall on you, not on Rekon. Do not use this option if that risk is unacceptable to you.
Use a unique password. If you reuse this platform’s password anywhere else, change it before saving it with us.
If a platform tells us to stop, we stop for everyone
A platform can withdraw permission for us to access its systems. If it does, that decision overrides your instruction to us: we stop immediately, destroy your stored details for that platform, and tell you. We cannot continue on your behalf against the platform’s objection, even if you would prefer us to.
We will not defeat security measures
If a platform uses a CAPTCHA or a similar control to block automated access, we stop there. We do not work around it and we do not use services that solve them.
We may withdraw this option for any platform at any time, including where a platform’s terms change. If we do, we will tell you and destroy the stored details.
3.2 What we do not do with any connection
Every route above is retrieval only. Rekon reads your statements. It does not register works, file claims, change your registrations, alter your payment details, or instruct anyone on your behalf.
3.3 Third parties are not ours to control
We are not responsible for the accuracy, availability or behaviour of the platforms your statements come from. Interruptions, incorrect reporting, or a platform withdrawing access are outside our control.
4. What the numbers mean
Rekon reports; it does not audit on your behalf and it does not collect.
Everything Rekon shows you is derived from statements you or your payers provide. If a statement is wrong, incomplete, or missing, Rekon’s figures will be too. We apply currency conversion using published rates so that amounts in different currencies can be compared; converted figures are approximations and are not the amounts you were paid.
Where Rekon identifies a possible discrepancy, an unregistered work, or a gap in your registrations, that is an indication for you to investigate, not a finding of fact and not a claim we have made on your behalf. We do not guarantee that any amount is owed to you, that any claim will succeed, or that any sum will be recovered.
Some analysis is produced automatically, without a person reviewing each result.
4.1 Estimates, projections and no guarantee of recovery
Our Services, including the free portfolio scan, “estimated potential” figures, opportunity detection, revenue analytics, and any other tool that surfaces a monetary amount, range, or projection (collectively, Estimates), are provided to help you identify royalties you may be able to collect. Estimates are informational illustrations only. They are generated from information you supply, from third-party data, and from general music-industry averages and assumptions; they are deliberately calculated on a conservative basis and typically expressed as a wide range.
Estimates are not guarantees
Every Estimate is a rough, forward-looking illustration and not a quote, offer, promise, valuation, or guarantee of any amount you will actually receive, recover, or collect. Rekon does not warrant, represent, or guarantee that you will collect the amount shown, any portion of it, or any amount at all. Actual results vary widely from person to person, and the amount you ultimately collect may be materially lower than any Estimate, or nothing whatsoever. Past results, and the results experienced by other artists, are not a guarantee or indication of your own future results.
Forward-looking statements and factors outside our control
Estimates are forward-looking and inherently uncertain, and may prove incorrect because of events and conditions beyond Rekon’s knowledge or control. These include, without limitation: your actual eligibility to register with, and to claim from, any performing rights organisation, collective management organisation, or neighbouring rights body; the rules, backlogs, deadlines and payout policies of those organisations and of streaming platforms and distributors; changes in streaming rates, exchange rates and market conditions; the accuracy and completeness of the information you and third parties provide; the timing of registrations and claims; and whether you take the actions required to pursue collection. Estimates are not, and should not be relied upon as, a statement of fact about your finances.
No financial, legal, tax or investment advice
Estimates and all related content are provided for general informational purposes only and do not constitute financial, legal, tax, accounting, or investment advice, nor a recommendation to take or refrain from taking any action. You should not make financial, business, or legal decisions in reliance on any Estimate. You are solely responsible for obtaining independent professional advice before acting.
Your responsibility to verify and collect
Rekon is an intelligence and administrative tool. It does not register your works, file claims, or collect, remit, or recover royalties on your behalf, and no Estimate creates any obligation on Rekon to do so. Realising any royalty depends entirely on actions taken by you and by third parties. You are solely responsible for independently verifying any Estimate and for taking the steps necessary to pursue and collect your royalties. You acknowledge that you are not relying on any Estimate as the basis for any expectation of income.
No liability for shortfalls
To the maximum extent permitted by applicable law, Rekon and its directors, employees and partners have no liability of any kind arising out of or relating to any Estimate, including any difference or shortfall between an Estimate and the amount you actually collect, any failure to collect any amount, or any decision or action you take or fail to take in reliance on an Estimate. This provision is in addition to, and does not limit, §9, and it survives termination of your account. Nothing in it limits liability that cannot lawfully be limited, or affects your mandatory rights as a consumer.
5. Money
Subscriptions are billed through Stripe. Card details go to Stripe and are never held by Rekon.
Rekon does not hold, move, or pay out your royalty income. Your payers pay you exactly as they do now. Nothing in Rekon changes any payment arrangement, and we never ask for your bank details.
Fees, billing periods, trials and cancellation are described on the pricing page and at checkout. You can cancel at any time; cancellation takes effect at the end of the paid period.
6. Your data and your content
Your statements and the data in them remain yours. You grant Rekon only the licence needed to store, process and display that data to operate the service for you.
Rekon owns the application itself — the software, the interface, the underlying algorithms, and the aggregated, anonymised analytical models behind them. You are granted a limited, non-exclusive, non-transferable licence to use it in accordance with these terms.
You can export your data at any time, and closing your account deletes it. See the Privacy Policy.
6.1 Other people's data
Royalty statements name people who are not you: co-writers, producers, publishers, performers. When you upload a statement or connect a source, you are providing their personal data as well as your own, and you confirm you are entitled to do so.
We reduce what we keep. Bank details, tax identifiers and similar information are removed from statements before they are stored, whichever route the statement arrived by.
7. Split sheets
Rekon helps you produce split sheets and, where you choose, have them signed electronically.
A split sheet you generate is a legal document between you and your collaborators. It is not legal advice and we are not a party to it. Rekon is not a law firm and does not substitute for a licensed attorney. We do not verify that the splits are correct, that the people signing have authority, or that the document meets any particular jurisdiction’s requirements. Have it reviewed if it matters — and it usually matters.
To the extent the law allows, we are not liable for disputes, loss of income, or claims arising between collaborators over the accuracy, enforceability, or interpretation of a document generated on the platform.
Once signed, a split sheet is locked and cannot be edited. That is deliberate.
8. Acceptable use
Do not use Rekon to process data you have no right to, attempt to reach other users’ data, interfere with the service, or work around technical limits.
We may suspend an account for a serious or repeated breach. Where we can, we will tell you first.
9. Availability and liability
We work to keep Rekon available and accurate, but we do not promise uninterrupted service or error-free data.
To the extent the law allows, Rekon is not liable for indirect or consequential loss, or for royalty income you do not receive, do not claim, or claim unsuccessfully. Our total liability in any twelve-month period is limited to what you paid us in that period.
Nothing here limits liability that cannot lawfully be limited, including death or personal injury caused by negligence, fraud, or your mandatory rights as a consumer.
10. Ending it
You can close your account at any time from your settings.
We may end these terms on reasonable notice, or immediately for a serious breach. If we end them without cause, we refund the unused part of your period.
On closure we delete your data as described in the Privacy Policy. Some records are kept where the law requires it — billing records for tax purposes, for example.
11. Changes
We may change these terms. For minor changes we will update this page and the date on it. For changes that materially affect your rights or how your data is handled, we will notify you before they take effect and, where the law requires it, ask you to accept them.
12. Law and disputes
These terms are governed by Belgian law, and the courts of Antwerpen have jurisdiction.
If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, or of your right to bring proceedings there. For customers in the United Kingdom, Canada, Australia and South Africa in particular, your local consumer protections continue to apply.